Legal
Privacy Policy
Last updated: September 2026
This page explains what information Aura Restaurant collects through this website and our WhatsApp messaging, and how it's used. We keep this simple: we only collect what's needed to handle your reservation, and we don't sell or share it with anyone outside of running the restaurant.
Information we collect
When you submit a reservation request through this site, we collect:
- Your name and phone number
- Your email address, if you provide one
- Party size, date, and time requested
- Any notes you add (allergies, special occasions, seating preference, etc.)
How we use it
- To confirm, adjust, or follow up on your reservation by phone, email, or WhatsApp
- To prepare the restaurant for your visit (party size, allergies, occasions)
- To contact you about a reservation-related issue (e.g. a scheduling conflict)
We do not use your information for marketing, and we do not sell or rent it to third parties.
WhatsApp messaging
If you message us on WhatsApp or receive a reservation confirmation from us there, that conversation is handled through the WhatsApp Business Platform, operated by Meta. Meta's own WhatsApp Business Policy governs how message content is processed on their end.
Data retention
We keep reservation records for as long as needed for restaurant operations and record-keeping, and delete or anonymize them when no longer needed.
Your rights
You can ask us to access, correct, or delete the information we hold about you at any time by contacting us using the details below.
Contact us
Aura Restaurant, inside Hotel Yuli, Bahía Ballena, Uvita, Puntarenas, Costa Rica
Phone / WhatsApp: +506 8699 3090
Email: aurarestaurant.info@gmail.com